. . . for all creatures, great and small . . .

"A store for all creatures, great and small"

Petwise has got tails and tongues wagging with stores in KZN and Johannesburg.

Petwise is a unique concept that brings premium quality pet food and accessories into a conventional retail and shopping centre environment. The upmarket stores are based on an ethos of professionalism and knowledge, and may only be owned by a veterinarian.

The animal-loving staff is professionally trained to assist customers and their pets by offering exceptional sales, service and advice in all aspects of pet care and nutrition. All Petwise staff members have to write exams in order to become qualified pet nutritional advisers.

Because Petwise stores adhere to the regulations of the South African Veterinary Association, they are not allowed to sell prescription veterinary diets or medicines, but they are authorised to offer over-the-counter veterinary medicines, such as top-of-the-range de-worming solutions, monthly tick and flea control preparations, specialist skin care and grooming products. The Franchisee / owners of our stores have many years of veterinary experience, so additional professional veterinary advice is only a phone call away.

The range of toys and accessories has been selected to exceed even the most ardent pet lover's expectations.

Another example of keeping customers' best interests at heart is the loyalty programme. Customers who make a purchase of R200 or more receive a paw print stamp. After ten paws, the customer is entitled to a generous free gift.

High standards and a dedication to service excellence are a common trait shared by all the branches. In July, the Petwise Store in Hillcrest Corner was awarded the "South African Council of Shopping Centres' Independent/Local Retailer of the Year for KZN" award.

What the SA Council of Shopping Centres had to say...

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